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Faq

Know everything

How long does it take to receive my order?

Planks take approximately 6 weeks for delivery from time of order.

Do your electric surfboards have any guarantees

Each surfboard sold by Ricos is attached by a limited warranty of 6 months on the products and this, when the product has not been damaged or received impacts of any kind.

Which countries do you ship to?

We deliver across Canada ($) and across Quebec.
Requests for specific deliveries? Write U.S.

Am I fit to use your electric surfboards?

Boards 5 'and longer provide the most stability and flotation. They are recommended for larger or less experienced recreational riders weighing up to 250 lbs.

What does my order understand?

Your chosen electric surfboard, wireless hand control, battery, battery charger, carrying cases.

Am I suitable for this type of sport?

Boards 5 'and longer provide the most stability and flotation. They are recommended for larger or less experienced recreational riders weighing up to 250 lbs.

Can I finance my purchase!

Yes, it is possible to finance your purchase. Requiring a small upfront down payment, we offer monthly payments for up to 12 months to clear the balance of your payment.
Write to us for more details.

Still haven't found the answer to your question? Contact us and we will get back to you as soon as possible.

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